Santee School District

To Access a Work Order Request Form:

 

  1. To begin a Work Order Request. Click the following Link:

          Online Work Order Request

 

  1. If it is the first time your computer has been to the website, you may need to  enter the Organization Account number 310457862 and then click Submit Organization.

 

  1. Enter your Email address, click Submit. Enter your first and last name, if prompted.

 

  1. Click the Maintenance Request Tab for all Maintenance Work Requests. 

 

  1. For all Technology Work Requests, click on IT request.

 

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To Input a Technology Work Order Request:

 

Step 1:       This will be filled in with your information from the email address you entered at the sign in screen.  Please notice the Phone Number is also required.

 

Step 2:       Click the drop down arrow to select the Location that you want the work to be done at. Follow the same steps for Building and Area (if selections are available).

Be sure to type in your Area description or Room #.

 

 

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Step 3:       Click on the icon that best describes your type of issue.

  

Step 4:       Type in your description of the problem

  

Step 5:       You may enter the best time you are available (optional).

 

Step 6:       You may attach up to two files (optional).

 

Step 7:       Type in the submittal password of: santee

 

Step 8:       Click submit

 

After you click submit, the screen will refresh and go to the My Requests tab.

  

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On this screen you will see up to date information on your request including the status, work order number and action taken notes.

 

You can search for any work order request by typing in a key word in the Search box and clicking on GO. This will pull up any of your requests with that word in it.

(ex: keys would pull up any request dealing with keys).

 

Your Work Order Request will be assigned to a Technician and completed as soon as possible.

 

Click on the Maintenance Request tab or the Technology Request tab to input a new request.

  

 

Questions? Please contact Technology and Communication Services at 258-2240

Last Modified on June 6, 2007